Terms & Conditions

1. Definitions

“Institution” refers to Vriddhi Montessori. “User” refers to any parent, guardian, visitor, applicant, or person accessing the website. “Services” include admissions, educational programs, activities, consultations, online inquiry systems, fee payment systems, communication services, and all related offerings. “Payment Gateway” refers to Razorpay and associated banking/payment processing systems.

2. Business and Educational Services

Vriddhi Montessori is an educational institution providing Montessori-based early childhood education, developmental learning programs, student activities, workshops, admission counseling, online communication facilities, and associated educational services. The institution reserves the right to modify educational programs, schedules, curriculum, activity structures, operational timings, staffing, and services at its sole discretion.

3. Website Usage Terms

Users agree to use the website lawfully and responsibly. Users shall not:

• Upload harmful or malicious content
• Attempt unauthorized access to systems
• Interfere with website functionality
• Misrepresent identity or information
• Use automated systems for unauthorized scraping or misuse

Any misuse may result in restricted access, legal action, or reporting to authorities.

4. Admissions and Enrollment

Admission requests are subject to:

• Availability of seats
• Verification of submitted documents
• Internal evaluation and approval
• Compliance with institutional policies

Submission of application forms or fee payments does not guarantee admission. The institution reserves the right to approve or reject admissions without prior explanation.

5. Parent and Guardian Responsibilities

Parents and guardians are responsible for:

• Providing accurate student information
• Informing the institution regarding medical or behavioral concerns
• Ensuring timely fee payments
• Maintaining respectful communication with staff
• Complying with institutional policies

Failure to comply may affect continuation of services or student enrollment.

6. Payment Terms and Conditions

Vriddhi Montessori accepts payments through authorized payment service providers including Razorpay. Supported payment methods may include:

• HDFC NetBanking
• ICICI NetBanking
• Other banking institutions
• UPI applications
• Debit Cards
• Credit Cards
• Wallets
• EMI services

Payments are considered successful only after confirmation from banks and payment providers. The institution shall not be responsible for payment failures caused by banking servers, network issues, or third-party technical interruptions.

7. Razorpay Payment Gateway Terms

Razorpay acts as a secure third-party payment processing provider. Users acknowledge that:

• Payment information is processed through secure encrypted systems
• Sensitive financial information is not stored by the institution
• Banking authentication is controlled by the respective banks/payment providers
• Transaction processing timelines may vary

Users are responsible for safeguarding their:

• Card credentials
• UPI PINs
• OTPs
• NetBanking passwords

8. NetBanking Terms

NetBanking services are provided subject to banking partner availability. Users acknowledge:

• Banking servers may occasionally experience downtime
• Transactions may remain pending temporarily
• Banks may impose transaction limits
• Failed transactions may take several working days for reversal

Vriddhi Montessori shall assist in reconciliation support but shall not be liable for delays caused by banking institutions.

9. UPI Terms and Conditions

UPI transactions are processed according to NPCI and banking regulations. Users agree:

• UPI availability depends on banking systems and third-party apps
• Daily transaction limits may apply
• Delays may occur due to banking maintenance
• Users must verify VPA and payment details before authorizing transactions

Incorrect UPI transfers due to user error may not be recoverable immediately.

10. Pricing and Fee Structure

Fees displayed on the website or communicated by the institution are subject to revision. Additional charges may include:

• Taxes
• Convenience fees
• Processing charges
• Banking fees

The institution reserves the right to revise:

• Tuition fees
• Activity fees
• Registration fees
• Annual charges
• Transport or optional service charges

11. Refund Policy

Refund requests shall be evaluated according to institutional policies. General refund conditions:

• Registration fees may be non-refundable
• Admission confirmation fees may not be refunded
• Duplicate transactions may qualify for refund verification
• Refund timelines may vary from 5–10 working days or more depending on banks

Approved refunds shall generally be credited back to the original payment source.

12. Cancellation Policy

Cancellation requests must be submitted through official communication channels. The institution reserves the right to:

• Reject cancellation requests
• Deduct administrative charges
• Process partial refunds where applicable

Cancellation processing timelines may vary.

13. Failed and Pending Transactions

In cases of failed, timed-out, or pending transactions:

• Users should avoid making repeated payments immediately
• Bank reconciliation may take several working days
• Transaction references should be preserved

Vriddhi Montessori shall coordinate with Razorpay and banking institutions to verify transaction status where required.

14. Fraud Prevention and Security

The institution maintains strict anti-fraud measures. Prohibited activities include:

• Chargeback abuse
• Identity misrepresentation
• Unauthorized payment attempts
• Use of stolen financial instruments
• Fake admissions or applications

Suspicious activity may result in:

• Immediate suspension
• Reporting to banks
• Legal proceedings

15. Privacy and Data Protection

Personal information collected through the website may include:

• Student information
• Parent/guardian contact details
• Communication records
• Payment references

Information is collected for:

• Admission processing
• Educational communication
• Payment verification
• Operational administration

The institution follows reasonable security practices but cannot guarantee absolute security.

16. Intellectual Property Rights

All website content including:

• Logos
• Branding
• Educational content
• Images
• Graphics
• Text material
• Curriculum references

are intellectual property of Vriddhi Montessori unless otherwise stated. Unauthorized reproduction or commercial use is prohibited.

17. Third-Party Services

The website may use or integrate third-party services including:

• Razorpay
• Banking systems
• Communication platforms
• Analytics tools
• Hosting services

The institution is not responsible for third-party downtime, errors, privacy practices, or operational failures.

18. Service Availability

Website access and payment systems may occasionally be unavailable due to:

• Maintenance activities
• Banking downtime
• Internet disruptions
• Technical upgrades
• Force majeure events

The institution does not guarantee uninterrupted availability.

19. Limitation of Liability

Vriddhi Montessori shall not be liable for:

• Banking failures
• Transaction delays
• Technical interruptions
• Indirect financial losses
• Loss of business opportunities
• Third-party system failures

Liability, if any, shall remain limited to the extent permitted under Indian law.

20. Indemnification

Users agree to indemnify and hold harmless Vriddhi Montessori, its management, staff, and partners against claims arising from:

• Misuse of services
• Violation of terms
• Fraudulent conduct
• Legal disputes caused by user actions

21. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India. Any disputes arising from website usage, payments, admissions, or educational services shall fall under the jurisdiction of courts located in Chennai, Tamil Nadu.

22. Modification of Terms

The institution reserves the right to revise, modify, or update these Terms and Conditions at any time without prior notice. Continued usage of the website or services constitutes acceptance of updated terms.

23. Contact Information